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Production and shipping

Production

When you place your order, your lingerie will be handmade in the ColieCo Studio just for you. Orders are dispatched within 14 days of placement.

Shipping

All orders are shipped by 100% carbon offset priority, express airmail, with international tracking in most countries worldwide.

Estimated shipping times are as follows:

  • Europe - 3 to 5 business days
  • Rest of the World - 5 to 7 business days

Please be aware that postal services worldwide are presently being impacted by COVID-19 and that shipping times to some countries are significantly affected.

Customs and import taxes

Customers are responsible for any import taxes or customs fees that may apply. We'll do all we can to try to help your package sail through customs, but cannot be responsible for any delays.

Packaging

Our lingerie is shipped in a beautiful giftable recycled and recyclable cardboard box, inside a discreet mailer bag.